The second-hand marketplace Shoppers Express Displeasure About Sizing Changes
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
This online marketplace has revised its size classifications for female and kids' apparel failing to inform all shoppers about the modification.
Digital Channels Response
Countless users and merchants are expressing on platforms claiming that product pages now present a different size category compared to what was initially listed because of the remapping.
Vinted explained the revised method more closely matches similar services.
The platform has recommended to examine their items and adjust the sizing manually if necessary, which has left users frustrated.
Size Classification Updates
Before the change, the sizing featured one number and one letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Member Stories
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, from Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Manual Updates
Another shopper, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she stated.
Platform Context
The app has more than 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: previously, the platform withdrew an update to its shipping options following member complaints.
